Our Commitment to You
At Buy Books Online we take very seriously your privacy and our obligations under the Privacy Act 1988 (Cth). Any personal information you provide to us will be managed carefully. We have a range of procedures in place to help protect your privacy. At Buy Books Online we conduct our operations in accordance with the National Privacy Principles. These are minimum standards that set out the general principles governing information handling practices for organisations like Buy Books Online.
What Personal Information Does Buy Books Online Collect?
The type of personal information we collect varies according to how you interact with Buy Books Online. Some examples include:
- when you complete any application forms
- through telephone calls
- visits to our Web Site
- letters and other material sent by you to Buy Books Online
- material submitted in competitions
- feedback, comments or suggestions
- as a customer or client of Buy Books Online
- If you provide a service or products to Buy Books Online
The type of information we collect will very much depend on what you give us. It might be your name, address, telephone number, email address, work contacts, photographs, interest, hobbies and any other personal details you wish to provide. We do not try to collect sensitive information, but some people volunteer sensitive information anyway.
Non-personal information and data may be automatically collected through the standard operation of Buy Books Online's Internet servers or through the use of cookies. If you do not want information collected through the use of cookies, you should use your browser's cookie disabling feature. You should note, however, that if cookies are disabled certain features may not be available. The use of cookies on the Web Site enables us to deliver and maintain customised options when you make return visits to the site.
There may be times when we ask for personal information from you and you do not wish to provide it. We do not have a problem with that but it may mean, for example, that we cannot enter your details for a competition or provide you with a particular service that you want.
We would appreciate it if you could let us know when personal information you have supplied to us needs to be updated or is no longer valid.
What Does Buy Books Online Do With the Personal Information?
The purpose for which we collect the information is to give effect to the particular interaction you have with Buy Books Online. We may share the personal information that you have given to us with other companies within our group, our associates and affiliates.
We may also use your personal information for related purposes that you would reasonably expect. We take particular care with any sensitive information.
There may be circumstances where we want to use your personal information to let you know about programs or to get your feedback on our operations. If we use your personal information for direct marketing purposes, we will give you the opportunity to opt out of receiving any further marketing material. If we have contracted out a service to a third party, we may need to disclose your personal information to that third party to ensure that you get the service needed. In these circumstances, we require the third party to protect the privacy of the information that is disclosed to it. There may be circumstances where the law requires us to disclose the information, or where disclosure is required to prevent a risk to health or safety or for law enforcement purposes.
How Do We Look After Your Personal Information?
We have internal security measures in place to help protect personal information from misuse, modification, unauthorised access, or disclosure. We have a security system in place to deal with the physical security of our premises and the personal information kept at our premises. We have procedures in place to maintain a secure computer/ electronic system.
We take reasonable steps to ensure that work areas are secure, and information on databases is protected by pass words and accessed only for legitimate purposes. All our staff are made aware of their obligations under the privacy principles to make your privacy a priority in dealing with personal information.
We take reasonable steps to ensure the information we collect, use and disclose is accurate, complete and up to date. When we no longer need your personal information we have procedures in place to either destroy it in a secure manner or to permanently de-identify the information.
Can You Access or Correct Information Held by Buy Books Online?
We maintain records of personal information we have collected. You can gain access to the personal information held by Buy Books Online. If you have registered with Buy Books Online through the Web Site, most information held by Buy Books Online about you can be viewed and changed directly by you by logging into the Web Site using your username and password and reviewing your preferences.
You can submit a request for access to your personal information. We will process a request for access as quickly as possible. If you inform us that the information we hold is incorrect we will, if appropriate, amend those records.
Do You Have a Complaint?
If you are concerned that there may have been some inappropriate use or disclosure or any other breach relating to your personal information, we want to know about it. All complaints will be investigated.
Changes to This Privacy Policy
Buy Books Online reserves the right to change its privacy policy at any time, and you should check this policy from time to time for that reason.
Have We Answered Your Questions About Privacy?
If you have other questions regarding our information handling processes, please Contact Us .
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